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Reporting Services issues with CRM on Windows Server 2008

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Reporting Services issues with CRM on Windows Server 2008

I recently tried installing CRM on a Windows Server 2008 machine.  I ran into a couple issues described below, along with their fixes.  I threw these notes down, so I may be missing something.  But hopefully, it'll be a start for anyone setting this up on Server 2008.


The migration error:

Make sure that the application pool that Reporting is running under is in Classic Mode.


401.2 errors:

I fought with this one for a while.  There are a couple of things you'll need to do:

  • Make sure that all authentication modes except for "Windows Authentication" is disabled.
  • Make sure that the App Pool user is a local admin on the machine

Unable to connect to the reporting service:

You'll need to open the RSWebApplication.config file located in the ReportsManager folder.  Remove the value from the <ReportServerVirtualDirectory> field and enter the full url without the ending / in the <ReportServerUrl> field.  For example: <ReportServerUrl></ReportServerUrl>


When I tried installing CRM 4.0 I got the following error during installation:

"Action microsoft.crm.setup.server.rsconfigaction failed. The specified path is not a metabase path."

The solutions is addressed in the following KB article:


Specifically, you need to add the <reportserverurl> configuration entry.  Very similar to what we had to do earlier with reporting services.

Posted by trenton adams on Monday, September 08, 2008 7:07 PM
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